About service in the past. what does Anyone remember? Like the communication service of leader from various office to make understanding to people when they have declaration all events happen that a good or much encouragement to the public. Whoever makes that impressed, or disappointed with his speech or not.
Management effectively. And form of communication. Is reflected in its leadership. What we have learned that often change over time. But we can learn from events in 2010. The good and bad communication.
Study of Decker Communications in San Francisco, which is a company training and assessment leader for over 30 years are as follows
Good communicate people
President of Chile, Mr. Sebastian Pinera
His excellent talk could make reporters are able to communicate and understand very well. Demonstrate courage, hope, commitment to employees, mine rescue.
Worst communicate people
BP CEO, Mr Tony Hayward.
Because when people have lost lives. And millions of people affected by the BP oil leak. He returned to find an excuse. And many personal reasons. Rather than hurry up solving the problem.
CEO of Lehman Brothers. Mr. Dick Fuld
No one will look that good from the trial of the National Assembly but this case. The lack of effective administration.